Kwikbit is a new fiber-speed internet service provider in your neighborhood. Fiber is the next generation of internet – it doesn’t come over a phone line or a coaxial cable designed for TV – rather, it’s a fiber optic network capable of delivering the fastest internet speeds on earth! Whether you’re working from home, gaming, or want to try “cutting the cord” and steaming your TV – Kwikbit Internet lets you do it with the fastest internet connection available.
Our installation is quick and easy – the whole process takes about an hour. Our team will provide you with a wireless access point, mount a small radio to the exterior of your home (slightly larger than a smartphone) and ensure you have a blazing fast connection before leaving you to enjoy your new service.
A successful referral in the context of Kwikbit’s internet service referral program is when the person you referred completes the following steps:
Enrollment: They enroll to be a Kwikbit customer.
Installation: Kwikbit’s internet service is installed at their residence.
First 30-Day Free: They enjoy a whole month of internet service without any charges.
Payment: They pay their first month’s bill as a customer.
Search for your community in the "Communities" tab and choose to “Sign Up”. If you don’t see your community, let us know you’re interested in having Kwikbit Internet by clicking here.
To qualify for the 30 days of free internet, the person you referred must meet specific criteria. These include enrolling in the service, completing the installation process, and enjoying their first 30 days of internet usage.
First Payment: Once your referred friend has met all the necessary requirements, they’ll need to make their first payment. This step is crucial because it confirms their commitment to the service.
Reward Processing: After your friend has completed the process, the reward processing begins. This involves verifying that all criteria have been met.
While we strive to be lightning-fast, we kindly ask for a little patience. Allow 5-7 business days after your referred friend completes the process for the reward to be processed and applied.
Check the “Communities” page to see what pricing we offer in your community. We don’t do long-term contracts, equipment fees or limited-time promotions. Our price is guaranteed for three years from the day you activate your service.
Referral Accuracy: When someone you’ve referred enrolls in the service, they need to enter your first and last name correctly as the referrer. This step is crucial because it directly ties their enrollment to your referral. If, by chance, they make a mistake and don’t enter your name accurately, it can happen (we’re all human!). You won’t be eligible for any rewards through the referral program or incentive.
Friendly Reminder: To avoid missing out on the rewards, remind your friends and contacts to double-check and enter your full name during the customer enrollment process. It’s a small step that makes a big difference!
Kwikbit Internet is offering a $250 credit to new customers who are switching from another internet provider. This credit is designed to help cover the termination fees from your previous provider and will be applied directly to your Kwikbit service.
Yes, someone 18 years or older must be present during the installation appointment to approve the installation and allow access to the home.
Try restarting your router and checking your connections. If the issue persists, contact our support team. We monitor outages in real-time and can provide updates on restoration timelines.
No problem! Just call our customer service team, and we’ll schedule a time to uninstall the equipment. That’s it—no hassle, no fees!
¡No hay problema! Solo llama a nuestro equipo de atención al cliente y agendaremos una cita para desinstalar el equipo. Eso es todo—sin complicaciones, sin cargos.
Yes, a small wireless receiver (slightly larger than a cell phone - 5.9″ x 3.8″ x 1.4″) will be placed on the outside of your home, typically near the roofline or on a side wall. Our installers will review the placement with you before proceeding and will do their best to minimize visible cabling.
Not at all! We recommend keeping your current provider during the trial so you can compare services and decide if Kwikbit Internet is the right fit for you.
Para nada. Te recomendamos mantener tu servicio actual durante la prueba para que puedas comparar ambos y decidir si Kwikbit es la mejor opción para ti.
No, Kwikbit Internet provides an indoor Wi-Fi system as part of the installation at no cost, so you do not need to purchase additional equipment. However, if you want to use your own router, let the technician know during installation.
Kwikbit’s 60GHz wireless technology is highly resistant to interference from rain, snow, or extreme temperatures. The radio installed on your home is IP67-rated, ensuring durability in all weather conditions.
No, you will be sent information prior to the end of the trial so you can create an account and continue the service. If you do not complete the process, your Kwikbit Internet will no longer be available. We will call to schedule a time to remove the installation equipment.
No. Antes de que termine el período de prueba, te enviaremos información para que puedas crear una cuenta y continuar con el servicio. Si no completas el proceso, tu servicio de Kwikbit se desactivará. Te llamaremos para agendar el retiro del equipo de instalación.
Click the link below to schedule your free installation and start your risk-free trial today!
Haz clic en el enlace de abajo para programar tu instalación gratuita y comenzar tu prueba sin compromiso hoy mismo.
Unplug the router and modem. Wait at least 30 seconds. Plug in the modem and turn it on.Wait at least 60 seconds and then plug in the router. Press the power button to turn it on, if needed.
Wait at least 2 minutes before testing or using the devices.
If you experience weak Wi-Fi in certain areas, consider placing your router in a central location. Our support team can also recommend additional solutions for optimizing coverage.
Kwikbit Internet is ready to bring fast, reliable internet to your home.
No long-term commitment
No data caps
Quick, easy installation
We are here to support you 24/7 Call us at 877-KWIKBIT (877-594-5248) or via email at support@kwikbitinternet.com.
Outages can occur from three main sources:
1. Electrical Outages – The most common cause of service disruption is a power outage in your community. If there is an electrical outage, your internet service will automatically resume once power is restored.
2. Fiber Provider Outages – Sometimes, construction work or damage to a nearby utility pole can disrupt the fiber connection that supplies your community. Kwikbit monitors our network and is aware of these outages within less than a minute. However, we encourage you to call our support team to report an outage if you experience one.
3. Kwikbit Hardware Issues – Although rare, service can be affected if a radio is damaged by a falling tree limb or loses line of sight with a utility pole due to a temporary obstruction. If this occurs, contact our support team, and we will help troubleshoot the issue and set expectations for restoring service.
Yes, Kwikbit Internet offers paper statements for an additional $2.00 monthly printing fee, as all statements are available online for free and can also be sent via email. To opt into paper statements, contact our support team or update your billing preferences in the Gaiia Customer Portal.
Yes! We accept physical checks. Please mail them to:
Kwikbit Internet
PO Box 121339
Dallas, TX 75312
Include your account number and subscriber name on the check to ensure proper processing.
1. Check your email for an activation invitation from Kwikbit Internet.
2. Click on the provided link and set up your username and password.
3. Complete your profile information, including billing details.
1. Log into the Kwikbit Internet Customer Portal.
2. Navigate to the “Billing” or “Payments” section.
3. Select “Pay Now” and enter your payment details.
4. Confirm and submit your payment.
1. Log into the Kwikbit Internet Customer Portal.
2. Go to “Account Settings” or “Payment Methods.”
3. Add or update your payment details and save the changes.
1. Log into the Gaiia Customer Portal.
2. Navigate to the “Billing” or “Payments” section.
3. Select “Autopay” and enter your preferred payment method.
4. Confirm and enable autopay to ensure your bill is paid automatically each month.
Yes, Kwikbit Internet offers paper statements for an additional $2.00 monthly printing fee, as all statements are available online for free and can also be sent via email. To opt into paper statements, contact our support team or update your billing preferences in the Gaiia Customer Portal.
Yes! We accept physical checks. Please mail them to:
Kwikbit Internet
PO Box 121339
Dallas, TX 75312
Include your account number and subscriber name on the check to ensure proper processing.
Our customer support team is available at 877-KWIKBIT (877-594-5248) or via email at support@kwikbitinternet.com.
Outages can occur from three main sources:
1. Electrical Outages – The most common cause of service disruption is a power outage in your community. If there is an electrical outage, your internet service will automatically resume once power is restored.
2. Fiber Provider Outages – Sometimes, construction work or damage to a nearby utility pole can disrupt the fiber connection that supplies your community. Kwikbit monitors our network and is aware of these outages within less than a minute. However, we encourage you to call our support team to report an outage if you experience one.
3. Kwikbit Hardware Issues – Although rare, service can be affected if a radio is damaged by a falling tree limb or loses line of sight with a utility pole due to a temporary obstruction. If this occurs, contact our support team, and we will help troubleshoot the issue and set expectations for restoring service.
If you experience weak Wi-Fi in certain areas, consider placing your router in a central location. Our support team can also recommend additional solutions for optimizing coverage.